Hasleo Software Forums › Hasleo Software (formerly called EasyUEFI Development Team) › Hasleo Backup Suite (Free Windows Backup & Restore Software) v
The backup operation failed

Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Threaded Mode
The backup operation failed
Chen YH Offline
Junior Member
**
Posts: 2
Threads: 1
Joined: Apr 2025
Reputation: 0
#1
04-14-2025, 02:22 AM (This post was last modified: 04-14-2025, 12:24 PM by admin.)
The backup operation failed when I upgraded HBS from version v4.9.3 to v5.2.2.1 (newest version)
The massage is as follows

Initializing, please wait...
Backup mode: Incremental
Compress level: Medium
Encryption mode: None
Checking file system, please wait...
The operation of checking file system is complete.
Backing up, please wait...
The backup operation failed, please contact us for support.
The system cannot read from the specified device. (0x0C8C006200000057)
The operation was not successful.
Find
Reply
admin Offline
Administrator
*******
Posts: 2,159
Threads: 12
Joined: Feb 2014
Reputation: 40
#2
04-14-2025, 02:29 PM
(04-14-2025, 02:22 AM)Chen YH Wrote: The backup operation failed when I upgraded HBS from version v4.9.3 to v5.2.2.1 (newest version)
The massage is as follows

Initializing, please wait...
Backup mode: Incremental
Compress level: Medium
Encryption mode: None
Checking file system, please wait...
The operation of checking file system is complete.
Backing up, please wait...
The backup operation failed, please contact us for support.
The system cannot read from the specified device. (0x0C8C006200000057)
The operation was not successful.

Please try the fellow version to see if the issue persists?
https://www.easyuefi.com/backup-software...250414.exe

In any case, please send us the log file again.
Free Data Recovery & Windows To Go Creator & UEFI Boot Manager & Windows Deployment Tool & BitLocker For Windows Home
Hasleo Software
Website Find
Reply
Chen YH Offline
Junior Member
**
Posts: 2
Threads: 1
Joined: Apr 2025
Reputation: 0
#3
04-14-2025, 08:48 PM
(04-14-2025, 02:29 PM)admin Wrote:
(04-14-2025, 02:22 AM)Chen YH Wrote: The backup operation failed when I upgraded HBS from version v4.9.3 to v5.2.2.1 (newest version)
The massage is as follows

Initializing, please wait...
Backup mode: Incremental
Compress level: Medium
Encryption mode: None
Checking file system, please wait...
The operation of checking file system is complete.
Backing up, please wait...
The backup operation failed, please contact us for support.
The system cannot read from the specified device. (0x0C8C006200000057)
The operation was not successful.

Please try the fellow version to see if the issue persists?
https://www.easyuefi.com/backup-software...250414.exe

In any case, please send us the log file again.

This version of HBS is working fine.
Thanks


Attached Files
.zip   backup-suite-log-20250414184318.zip (Size: 511.95 KB / Downloads: 1)
Find
Reply
admin Offline
Administrator
*******
Posts: 2,159
Threads: 12
Joined: Feb 2014
Reputation: 40
#4
04-14-2025, 09:02 PM
(04-14-2025, 08:48 PM)Chen YH Wrote:
(04-14-2025, 02:29 PM)admin Wrote: Please try the fellow version to see if the issue persists?
https://www.easyuefi.com/backup-software...250414.exe

In any case, please send us the log file again.

This version of HBS is working fine.
Thanks

Glad to hear that, and thanks for providing the log file.
Free Data Recovery & Windows To Go Creator & UEFI Boot Manager & Windows Deployment Tool & BitLocker For Windows Home
Hasleo Software
Website Find
Reply


Forum Jump:


Users browsing this thread: 1 Guest(s)