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The backup operation failed - Printable Version

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+--- Thread: The backup operation failed (/showthread.php?tid=2666)



The backup operation failed - Chen YH - 04-14-2025

The backup operation failed when I upgraded HBS from version v4.9.3 to v5.2.2.1 (newest version)
The massage is as follows

Initializing, please wait...
Backup mode: Incremental
Compress level: Medium
Encryption mode: None
Checking file system, please wait...
The operation of checking file system is complete.
Backing up, please wait...
The backup operation failed, please contact us for support.
The system cannot read from the specified device. (0x0C8C006200000057)
The operation was not successful.


RE: The backup operation failed - admin - 04-14-2025

(04-14-2025, 02:22 AM)Chen YH Wrote: The backup operation failed when I upgraded HBS from version v4.9.3 to v5.2.2.1 (newest version)
The massage is as follows

Initializing, please wait...
Backup mode: Incremental
Compress level: Medium
Encryption mode: None
Checking file system, please wait...
The operation of checking file system is complete.
Backing up, please wait...
The backup operation failed, please contact us for support.
The system cannot read from the specified device. (0x0C8C006200000057)
The operation was not successful.

Please try the fellow version to see if the issue persists?
https://www.easyuefi.com/backup-software/downloads/Hasleo_Backup_Suite_Free_250414.exe

In any case, please send us the log file again.


RE: The backup operation failed - Chen YH - 04-14-2025

(04-14-2025, 02:29 PM)admin Wrote:
(04-14-2025, 02:22 AM)Chen YH Wrote: The backup operation failed when I upgraded HBS from version v4.9.3 to v5.2.2.1 (newest version)
The massage is as follows

Initializing, please wait...
Backup mode: Incremental
Compress level: Medium
Encryption mode: None
Checking file system, please wait...
The operation of checking file system is complete.
Backing up, please wait...
The backup operation failed, please contact us for support.
The system cannot read from the specified device. (0x0C8C006200000057)
The operation was not successful.

Please try the fellow version to see if the issue persists?
https://www.easyuefi.com/backup-software/downloads/Hasleo_Backup_Suite_Free_250414.exe

In any case, please send us the log file again.

This version of HBS is working fine.
Thanks


RE: The backup operation failed - admin - 04-14-2025

(04-14-2025, 08:48 PM)Chen YH Wrote:
(04-14-2025, 02:29 PM)admin Wrote: Please try the fellow version to see if the issue persists?
https://www.easyuefi.com/backup-software/downloads/Hasleo_Backup_Suite_Free_250414.exe

In any case, please send us the log file again.

This version of HBS is working fine.
Thanks

Glad to hear that, and thanks for providing the log file.