This program is not responding

[admin]

I don't know if we understood each other well, I don't open the program at all, Hasleo Backup Suite didn't even run as apps in Task Manager, see the attached picture, but when I want to sign out on the computer at any moment the mentioned problem appears, so no splash screen, I didn't set schedule of any type. When I sent the dump file, I started the program only to show BackupMainUI.exe in the Task Manager. Maybe such behavior is only locally to me, never mind, it's not that important anymore because I'm using a version 2.8.2 that works fine.

This is important as this will prevent you from being able to upgrade to future releases. Do you mean that you still get the "This program is not responding" prompt when logging out even if you never run Hasleo Backup Suite? Does the GUI display properly if you run Hasleo Backup Suite manually?

[corttex]

Do you mean that you still get the "This program is not responding" prompt when logging out even if you never run Hasleo Backup Suite?
Yes, with versions 2.9.0 and 2.9.1
I don't have to run the program, it's enough that it's installed.

Does the GUI display properly if you run Hasleo Backup Suite manually?
Yes.

[admin]

Do you mean that you still get the "This program is not responding" prompt when logging out even if you never run Hasleo Backup Suite?
Yes, with versions 2.9.0 and 2.9.1
I don't have to run the program, it's enough that it's installed.

Does the GUI display properly if you run Hasleo Backup Suite manually?
Yes.

Thank you very much for your reply. Does the problem only occur when logging out? Does the problem occur when shutting down or restarting the computer?

Please try the version below to see if the issue persists?
https://www.easyuefi.com/backup-software...220825.exe

Thanks.

[corttex]

Does the problem only occur when logging out? Does the problem occur when shutting down or restarting the computer?
It happened once when restarting, while when logging out it happened every time.

Please try the version below to see if the issue persists?
https://www.easyuefi.com/backup-software...220825.exe
So far everything is fine

Thank you.

[admin]

Does the problem only occur when logging out? Does the problem occur when shutting down or restarting the computer?
It happened once when restarting, while when logging out it happened every time.

Please try the version below to see if the issue persists?
https://www.easyuefi.com/backup-software...220825.exe
So far everything is fine

Thank you.

You mean the new version works fine?

[corttex]

Does the problem only occur when logging out? Does the problem occur when shutting down or restarting the computer?
It happened once when restarting, while when logging out it happened every time.

Please try the version below to see if the issue persists?
https://www.easyuefi.com/backup-software...220825.exe
So far everything is fine

Thank you.

You mean the new version works fine?

 
  Yes

[admin]

Does the problem only occur when logging out? Does the problem occur when shutting down or restarting the computer?
It happened once when restarting, while when logging out it happened every time.

Please try the version below to see if the issue persists?
https://www.easyuefi.com/backup-software...220825.exe
So far everything is fine

Thank you.

You mean the new version works fine?

 
  Yes

I'm glad to hear that. Thank you for your patience and cooperation.

[corttex]

It wasn't a problem for me at all, I'm glad you solved it.