(01-16-2024, 02:22 AM)CharlieB Wrote:(01-15-2024, 09:28 PM)admin Wrote:(01-15-2024, 08:20 PM)CharlieB Wrote:(01-15-2024, 01:19 PM)admin Wrote:(01-14-2024, 11:50 PM)admin Wrote: Regarding the issue, please click "" > "Save log file" to open the save log file dialog, save the log file and then send it to us via email at [email protected], and we will resolve it as soon as possible.
We have analyzed the log file, regarding the failure to create an emergency disk using a 2GB USB flash drive, an error occurred while Hasleo Backup Suite was writing a file to the USB flash drive, which could be caused by instability of the USB flash drive. On January 14th, an 8G USB flash drive was connected to your computer, and then it appeared to be unplugged from the computer before running Hasleo Backup Suite. Please make sure the 8G USB flash drive is connected to the computer and try again to see if the problem still exists? Thanks.
Thanks for the speedy reply. I tried the 8GB drive again and Hasleo still doesn't see it. I tried another drive and Hasleo did see that one, so it obviously doesn't like that particular 8GB drive even though it appears OK otherwise.
This is so weird, please plug the 8G USB flash drive into your computer before running HBS, then run HBS and try to create the emergency disk, if the issue still persists please send us the log file again. Thanks.
Tried again, but still the same result. Log file sent.
Please try the fixed version below. If the drive is still not recognized properly please send us the log file again.
https://www.easyuefi.com/backup-software...240116.exe