04-21-2017, 01:12 PM
(04-09-2017, 06:50 AM)Master Blaster Wrote:(04-08-2017, 06:05 PM)admin Wrote:(04-08-2017, 03:23 PM)Master Blaster Wrote:(04-08-2017, 02:47 PM)admin Wrote: Thank you for reporting this problem. Please send the user.log file to us (via e-mail at: [email protected]), the user.log file is located in the bin folder under the installation directory, and we will resolve it as soon as possible.
Thanks for the quick response. I don't know how this can be done as I used the program on a bootable usb flash drive on my Acer Switch 11 tablet that will not boot to Windows. It only boots to bootable media. The program itself is installed on another Acer Switch 11 that works fine. I used it to make the bootable flash drive with EasyUEFI on it to try to fix my non-bootable Acer tablet.
Please follow the steps below to copy the user.log file under WinPE to you local disk, then send it to us.
1. Waiting for the error message appears
2. Open a command prompt ("Tools" > "Windows command prompt")
3. copy X:\Program Files\WinToUSB\bin\user.log to one of you usb drive
4. Reboot the computer, then send the user.log file to us
No matter now. I finally gave up. Using Microsoft Media Creation Tool, I downloaded the latest Windows 10 (1703) onto a USB stick (which it made bootable) and did a clean install. Took less than an hour and it fixed the boot partition and boot files and gave me a clean Windows 10 (1703) that looks and works flawlessly. I should have done this in the beginning instead of fighting with it for 2 days. Now I just have to find out how to partition the drive without "jacking" the EFI boot partition again.
I'm sorry for not being able to help you.